How do I log into my WooCommerce mobile app with a QR code?

Description

Learn how to quickly and securely connect the WooCommerce mobile app to your online store using a QR code. This guide walks you through generating a login QR code, scanning it with your Android or iPhone, confirming your identity, and accessing your store's orders, products, and sales information without manually entering your login credentials.

Procedure

Follow these steps to securely connect the WooCommerce mobile app to your online store without manually entering your login credentials.

1. Open the WooCommerce Mobile Login Page
   Using your computer's web browser, navigate to https://woo.com/mobilelogin/.
2. Sign In to WordPress.com
   Enter your WordPress.com account credentials to authenticate your account.
3. Generate Your Login QR Code
   Once the page loads, click the Generate Code button to create a QR code for your mobile app.
4. Scan the QR Code
   Open the WooCommerce mobile app on your Android or iPhone and select the option to sign in using a QR code. Use your phone to scan the code displayed in your computer's browser.
5. Complete Two-Factor Authentication (2FA)
   Follow the authentication prompts and enter the verification code provided during the login process, if requested.
6. Access Your WooCommerce Store
   Once authentication is complete, your mobile app will connect to your WooCommerce store, allowing you to manage orders, view products, and monitor sales directly from your mobile device.

Security Tip: Never share your login QR code or authentication codes with anyone. Generate and scan these codes only when connecting your own trusted device.

Addtional Information

What if I don't see the Scan QR Code option?

QR code authentication may not be available on every installation of the WooCommerce mobile app. If the option is missing, select Enter Your Site Address and follow the instructions to connect manually.

What if the QR code won't scan?

Ensure the WooCommerce mobile app has permission to access your phone's camera. Make sure the QR code is fully visible on your computer screen, and try generating a new code if necessary.

Why am I asked to enter my store credentials after scanning?

Your WooCommerce installation may need updating. Check that WooCommerce and the mobile app are running current compatible versions.

What if authentication fails?

Security plugins, custom login pages, and CAPTCHA requirements can sometimes interfere with authentication. Check your website's login configuration and security settings.

What if I receive an application password error?

A previous connection attempt may have created an incomplete application password. Navigate to WordPress Dashboard → Users → Profile → Application Passwords and check for an existing WooCommerce mobile app entry. Revoke the obsolete entry if appropriate, then attempt the connection again.

Can I connect more than one store?

The WooCommerce mobile app supports managing multiple stores. Each store must be connected using an authorized account.

Additional Security Recommendations

• Only generate login QR codes from the official WooCommerce website.
• Never share QR codes or verification numbers.
• Keep the WooCommerce plugin and mobile app updated.
• Enable two-factor authentication on your administrator account where supported.
• Use a trusted device and protect it with a passcode or biometric authentication.

Additional Resources

• WooCommerce Mobile App Login Guide
• WooCommerce Mobile Login
• WooCommerce Mobile Login Troubleshooting